Privacy Policy for Titan Store Builder
Effective Date: July 11, 2025
At Titan Store Builder, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data when you visit our website www.titanstorebuilder.com, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information to provide a seamless shopping experience and improve our services. The information we collect falls into two categories: voluntarily provided and automatically collected.
Voluntarily Provided Information
This includes information you actively provide when interacting with our site, such as:
- Personal Details: Name, email address, phone number, billing address, and shipping address provided during checkout or account registration.
- Payment Information: Credit card details or other payment method information processed through our secure payment gateway.
- Communication Data: Information you provide when contacting us via forms, email, or customer support channels.
Automatically Collected Information
We collect certain data automatically as you interact with our site, including:
- Device Information: IP address, browser type, operating system, device type, and time zone.
- Browsing Data: Pages visited, products viewed, time spent on the site, and referring websites or search terms.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site performance, and serve personalized ads. For details, see our Cookie Policy.
How We Collect Information
We collect information through:
- Direct Input: When you enter details during checkout, account creation, or customer support inquiries.
- Automated Technologies: Cookies, log files, and analytics tools like Google Analytics collect data as you navigate our site.
- Third-Party Services: We receive data from payment processors (e.g., Stripe), shipping providers, or marketing platforms you interact with through our site.
How We Use Your Information
We use your information to:
- Process and fulfill orders, including payment processing, shipping, and providing order confirmations.
- Communicate with you about your account, orders, or customer service inquiries.
- Improve our website and services by analyzing user behavior and preferences.
- Provide personalized marketing, such as targeted ads or promotional emails, based on your preferences (you may opt out at any time).
- Detect and prevent fraud or security risks using IP addresses and browsing patterns.
- Comply with legal obligations, such as responding to lawful requests or maintaining records for tax purposes.
How We Share Your Information
We do not sell your personal information. However, we may share your data with third parties in the following cases:
- Service Providers: We share data with trusted partners who assist with payment processing (e.g., Stripe), shipping, email marketing, or analytics (e.g., Google Analytics). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with safeguards to ensure continued protection.
- Advertising Partners: We may share non-identifiable data with advertising platforms to deliver relevant ads, subject to your consent where required.
Your Rights and Choices
You have rights regarding your personal information, depending on your location and applicable laws (e.g., GDPR, CCPA). These include:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out: Opt out of marketing communications or data sharing for advertising purposes by following unsubscribe links or contacting us.
- Cookie Preferences: Manage cookie settings through our cookie consent banner or your browser settings.
To exercise these rights, contact us at help@titanstorebuilder.com. We may require identity verification to process your request.
Data Security
We use industry-standard measures to protect your data, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Firewalls and intrusion detection systems to prevent unauthorized access.
- Secure storage of payment information through our payment processor, Stripe, which complies with PCI-DSS standards.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. For example:
- Order information is retained for 7 years to comply with tax and accounting laws.
- Account data is retained until you request deletion or your account becomes inactive.
- Anonymized data may be retained indefinitely for analytics purposes.
International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States. We ensure that such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses for GDPR compliance where necessary.
Cookie Policy
Our site uses cookies to enhance your experience, analyze traffic, and provide personalized content. Cookies are small data files stored on your device. You can manage cookie preferences via our cookie consent banner or your browser settings. For more details, please review our Cookie Policy below.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Necessary for website functionality, such as maintaining your session during checkout.
- Analytics Cookies: Help us understand site usage through tools like Google Analytics.
- Marketing Cookies: Enable personalized ads based on your browsing behavior. You can disable non-essential cookies via our consent banner or browser settings, but this may affect site functionality.
Third-Party Links and Services
Our website may contain links to third-party sites or services, such as social media platforms or payment processors like Stripe. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before interacting with these services.
Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date or by sending you a direct notification to help@titanstorebuilder.com. Your continued use of our site after the effective date constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: help@titanstorebuilder.com